Beth Hubbard Review of The Cold Spring Depot
Had lunch here today and will never be back. Not o...
Had lunch here today and will never be back. Not only did we wait almost an hour from the time we sat down until the food finally arrived, the two pear salads that we ordered had slimy pieces in the spring mix. The manager agreed to replace them, but insisted that the greens had come from a brand new bag that he had gone through himself. He asserted that the slimy appearance was just wilted lettuce from the hot salmon that had been placed on top. We waited another 15-20 minutes for the new salads to arrive (without salmon I might add). Attached to my first forkful was yet another slimy piece of lettuce. At that point I put my fork down, showed our waitress (who was very apologetic) and asked for the check. To our shock and surprise, the bill included $44 for both salads (along with charges for the sandwiches our daughters had ordered and enjoyed) and a 20% discount. There was no way I was going to pay this much for two uneaten salads. After having waited several more minutes, the manager finally reappeared with a new bill in hand minus the salads. However, he continued to insist that the bag of greens was fresh, that he had gone through it himself and had found only a few slimy pieces and that since it s a natural product it s to be expected. Excuse me?! I own a restaurant and would NEVER serve this quality of food or treat my customers in such a disrespectful, condescending manner, especially if I charged outrageous prices. (And by the way, the pear wasn t ripe. It looked like old slices of Granny Smith apple stuck around the side.)

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