I have been trying since April to get help for a r...

I have been trying since April to get help for a real estate/probate issue from their office. One Zoom meeting, one email, does not return calls and leaves us feeling very unimportant. Extremely unsatisfied currently. Actually infuriating. Our time is as valuable as their time and they surely won't hesitate to collect for their time! I should charge for the night we were told "Will call by 5" and we wait just to get no friggen call. Moving on!