4 years ago

These thieves have an "F" rating with the BBB for ...

These thieves have an "F" rating with the BBB for good reason. I retired, down-sized and moved to the Woodlands in Streetsboro, OH in fall 2017. In 2018, Elon Management raised the rent for a tiny 1BR by $360/year when I renewed, and has raised the "utility service fee" three times since I've been here, most recently in March 2019 without providing the 30 days' notice mandated in the lease (they provided TWO DAYS' notice by posting an undated flyer on residents' doors). That is a material breach of contract by the lessor and a violation of Ohio Revised Code, Title 53, Chapter 5321. Groundskeeping is terrible, especially in winter. Snow remains uncleared from the sidewalks for days at a time. In fall 2018, broken sections of sidewalk were torn up, the debris was piled up in the parking area and sidwewalks remained until March 2019, creating a serious safety hazard for tenants, several of whom are senior citizens. The units are poorly insulated and the central heat is grossly inefficient and expensive to use, although the AC is okay. Some tenants here use their front porches as trash receptacles. In the spring, summer and fall, the property is blanketed with illegal solicitors. Avoid this place. If I could give it a negative 5 rating, I would. After I published a review of the Woodlands on google and gave in excess of 30 days' notice of my intent to vacate and and exercised my legal right to terminate the lease pursuant to Ohio Revised Code, Title 53, Chapter 5321, I moved out in May 2019. In response, the lessor retaliated by fabricating a bill, which they never sent to me despite having my forwarding address, email address and phone number. They made no effort to contact me whatsoever. Instead, they immediately consigned the fraudulent debt to a collection agency. I have a case in progress against the collection agency for multiple violations of the FDCPA and have filed complaints against both parties with the Ohio Attorney General's Office, Akron Better Business Bureau, HUD and CFPB.

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