Etta Andersen

Review of The Westin Savannah Harbor Res...

I called to inquire about the complimentary ferry ...

I called to inquire about the complimentary ferry that crosses over to Savannah. After asking a couple questions over the phone, the woman hotel employee got very irritated, had an attitude, half laughed and said, "Mam, I don't know everything about the ferry". This was when I was simply asking what times it goes over. She also suggested that I take a taxi(which obviously is not complimentary). What horrible customer service. What a way to welcome your guests! Westin-you have some serious work to do. Will not be staying here in the future or EVER!