russ stanski

Review of Pizza Hut of Fort Wayne, Inc.

Order carry out on New store on Dupont road on 5/1...

Order carry out on New store on Dupont road on 5/10/2020 at 545, they said order will be ready in 15 minutes. I was there on time waited in line got to window 5 minutes later was told not ready yet told to wait out front. I waited another 15 minutes no one came out with pizza drove again at window was told they gave my pizza to another customer that I would have to wait again out front. Said manger with come out to see me which he did and offer his apology for the mix up. Didn't sound to concern offer me a 2 liter of soda which I don't drink. Did not offer any other Discounts or services. I only 5 minutes away from store. I thought not getting carry out service would save me time and money. I have gotten carry out service to my home quicker than this took. Not happy with Management at all.