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Mary Hoag

4 years ago

Would not presently recommend - so sad because the...

Would not presently recommend - so sad because the views are spectacular and we were aware they went through an extended rebuilding process following the hurricanes. Service was extremely slow and inconsistent. Our waiter made excuses for shortcomings and management never stopped by to check. One of our family's plates was served with the wrong item and it was suggested they "scrape it off onto another plate or eat around it." It was suggested by a member of our party that the plate be returned to the kitchen and re-fired - the waiter finally agreed. Refills for water had to be requested. - each time Be sure to ask questions about portion sizes with regards to smaller menu items as the party next to us was deeply disappointed with the tiny size of the Pressed Watermelon Salad they received. Waiter claimed bread was hot and freshly baked upon arrival to the table but it was cool to the touch. I hope management can address the issues and restore confidence for better service both on the floor and in the kitchen. Price & service did not meet or exceed expectations.

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