I would never recommend this resort. One star is t...

I would never recommend this resort. One star is too many. The staff is ok. But takes forever. Our pool guy was very nice, but that was the only plus. The pool was so noisy with kids in the wrong pool. It was impossible to relax. And packed in like sardines.
Angel Oak had a nice waiter, but the food was awful and way over priced. We are club members. And Have been with Marriott forever. And to be treated so poorly? They just tripled our membership fees with a months notice,,and are very arrogant and condescending about it. it s unheard of. Front desk was very slow. And there wasn t any apologies. We have talked with management many times and have had rude very poor correspondence. The manager of the spa never calls back or return emails promptly. It s impossible to get good service when it comes from the top. Our room didn t have robes. And did not get a sense that it was all that clean. The bed had a lopsided mattress on top of it.
We ve tried and tried to keep giving it a chance. But it never seems to get better. Much of the staff is hard to understand. And just doesn t seem to care. The service at the bistro is so slow every single time that we have tried it, it just seems to get worse. And believe me we ve eaten there often over the years. We are so very upset with the way we ve been treated. I would never recommend this place to anyone. Ever!
It s too bad. Because the location is beautiful.