Shon Jones

Review of GO Airport Shuttle & Executive...

Poor customer service. I made a reservation a day ...

Poor customer service. I made a reservation a day in advance and waited outside during the time frame that I was given. No one arrived. I called and was told the driver was in route. I waited 15 more minutes, no one showed. After calling the second time and requesting that the driver be contacted, the driver claimed to have been to the hotel and picked up 2 other people that DID NOT have a reservation. Good customer service would have been to call once arriving and notify the customer. After waiting an hour and not wanting to miss my flight, I went with another service. Do not use this company.