De Anza College is great but not the book store. B...

De Anza College is great but not the book store. Beware of book store return policy. Make sure the books or items is in original condition or their will not refund. No sympathy at all.

I bought online access book a week before class starts. My math intructor switch book. And to make matter worse I accidentally bent the access book card because it was in my backpack with one line crease and they denied the return after i picked it up on 1st day of class. Cost me $120 for a simple honest mistake. Ask for store credit or even exchange for the current hard copy of the free math book and they not willing to do anything.

I'll go buy from amazon or used book somewhere else. Never again support this book store.