Bought a product which turns out to be incompatibl...

Bought a product which turns out to be incompatible with Win 7, contradictory to the description. Called ahead to arrange a refund, customer services refused to forward the call to the shop floor. Was informed store credit was only available. I requested a call back from the shop floor manager, but was given the impression this was unlikely, but the request was apparently made. No call was ever received.

The most unhelpful staff I have had the misfortune of dealing with in years, don't seem to give a toss once you have handed over your money. Don't expect any help unless your buying something.