Alison Frain

Review of Worcestershire Acute NHS Trust

I have just been into the Hospital for around five...

I have just been into the Hospital for around five days, having been admitted as an emergency. The care I have received has been superb at every stage. The staff have been efficient, friendly, caring, patient beyond belief, and I felt confident at every stage that I was receiving the appropriate treatment at the right time.
I had numerous tests, the results of which were discussed with me, and I was always asked whether I had any questions that needed answering.
As I work in healthcare myself, I am aware of cross infection control measures, and again, I was very impressed with how these were undertaken.
Congratulations to the whole team for working in such a professional way, but never forgetting that there are real people, with all of their flaws, on the end of the treatment.
Really can't thank you enough.