J

Jenn Sheehan

4 years ago

we stayed at the westwood villas. the room is spac...

we stayed at the westwood villas. the room is spacious and the fire place was a nice feature. the kitchen was well stocked as far as being able to make small meals. this being said, the beds were ABSOLUTELY HORRIBLE! it would have been more comfortable to sleep standing up. the linens are very old and threadbare. the steps leading up to the cabins are falling apart. when we came into our cabin, we noticed an envelope requesting a tip to the people who cleaned our room. I cleaned our room. My husband had to go to exchange the towels as nobody comes to do that. He also had to request that the trash be removed from the closet as it was FULL and STINKY. i had to clean the windows because there were snotty handprints all over them and the mirrors as soon as you walked in. the resort area is close by but very outdated. the game room was filthy. and all activities are extremely overpriced for what they are. the water park is very overpriced and only somewhat worth it if your children are 5 and under. the food at split rock grill was very good but also way overpriced. the employees are super friendly but often unable to be found and the waitresses are very frumpy and a couple appeared to not have showered in some time. the last time we ate there i wanted to request a paper airplane check just so the waitress didn't need to come back by our table. the last day we were having ice cream in the lobby area which filled up with exhaust fumes that forced us outside and none of the employees seemed too concerned about the possible CO poisoning of any of the guests.

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