J

Jack Cunningham

4 years ago

The service fantasy travel offered was excellent. ...

The service fantasy travel offered was excellent. They were exactly on time for every pickup, with a smile, and patient explanations. Each of the agents was so thorough to ensure we were completely looked after. I can't say enough about their attention to detail. When weather cancelled ferries, they went beyond the call of duty to alert us and to make alternate arrangements for us. I am sorry to not remember the name of the unflappable agent who helped us during our first few days, but a special shout-out to our main contact Vicky, driver John, and last agent Angel who not only got our boarding passes for us, but also walked us through how to find the bus for our return (when we were no longer Fantasy's responsibility.) Oh, and Fantasy even delivered a birthday cake to our hotel!

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