Wing Yin So

Review of Shangri-La Singapore Hotel

The waitress attending to us during breakfast is n...

The waitress attending to us during breakfast is not attentive. We feel neglect most of the time when we try to ask for a top up of drink. And when my son accidentally spilled the drink, we noticified her to help cleaning up. However she went to clean up the table which customer had left. So we notified her again, this time she went to clean up her service bar area, the coffee machine n still not attending to us. After a long delay, she finally came with a stack of tissue and ask me to clean up?

Other than this. It's was a great experience, especially thumbs up to the buds staffs. They are very attentive to my children. When they submit their completed treasure hunt to exchange for a gift. They gave my girl a set of sticker earrings upon knowing she is allergy to ice cream n yakult. This really made her day!
Overall thank you very much for the great service and fun!