Rita Baldwin

Review of Houstonian Hotel Health Club a...

In spite of a very disturbing treatment at the Wor...

In spite of a very disturbing treatment at the World Renown Spa, Trellis, I had a phenomenal stay at the hotel. Staff made me feel valued and very special. Hotel staff showed a true appreciation of their customers and were very customer friendly! I want to give a special thanks to Manager Jorge Perez who took responsibility for the bad treatment I received at the spa since Spa staff and personnel refused to do so! Thank you Mr. Perez for turning what could have been a disastrous stay to a very rewarding weekend!!