The products are decent but nothing exceptional. T...

The products are decent but nothing exceptional. The website is easy to navigate and has a sleek design. However, the prices are slightly on the higher side for the quality provided. The customer service was average, with representatives being somewhat helpful but lacking warmth and friendliness. Shipping was relatively fast, but there were some issues with packaging - my order arrived slightly damaged. The return process was straightforward, though, and I received a refund promptly. Overall, it was an average experience shopping from this company. I would consider purchasing from them again if they improve the quality and customer service.