I recently had an experience with a manufacturing ...

I recently had an experience with a manufacturing company that specializes in underground construction. I found their website easy to navigate and the information about their products and services was comprehensive. However, I was a bit underwhelmed by the responsiveness of their customer service team. I had some questions about their products, but it took a while to get a satisfactory response. On the positive side, their products seem to be of good quality and the innovation behind their services is promising. Overall, I would rate my experience as average. I believe they have the potential to improve their customer service and communication to better serve their clients.