Michael DeFranco Review of Phillips Crab House
It was rated 4.1 so we figured it was best place t...
It was rated 4.1 so we figured it was best place to go out of the main seafood buffets. We waited 1/2 hour. No problems. We knew everywhere would be a wait. We had a very nice waitress. All was good up to that point. Now the bad. Everything else. Food was cold, overcooked and bland. They kept running out of crab. Hello, that's what your known for and you keep running out?! The selection was poor, not many items for $40 a person. Barely anything was marked so you had to guess what you were eating. For those at the table who only liked crab and no other seafood the selection was poor, overcooked. The layout was bad causing bottlenecks between the main area and the kids area which also had the desert area which was right near where you go for the crab legs. Besides the food being terrible we were served flat soda. Crab cakes were terrible, crab instead of falling out when you cracked the claws or the legs, you had to dig out because it was stuck to the shell and dry. The best thing was the mac and cheese with crab. It barely had any crab but it at least tasted good and oh my daughter thought the chicken was good. $250.00 later and My family of 6 walked out disgusted and still hungry. Terrible terrible. Terrible.
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