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Kwajalein Hollingsworth

3 years ago

Do not use this company!!! You have been warned!!!...

Do not use this company!!! You have been warned!!!! Bought a 3 day pass, but was only able to use it for 1 day due to their "made up issues". However, the other company (Big Bus) was still running. I called them about crediting my card and recharging me for a 1 day pass. They told me they would, but never did. So, I had to dispute the charge with my credit card company. Also, they stop service when they feel like it. No pre-warning to customers. Another issue in case of rain you can not use an umbrella on the top deck only ponchos are allowed. They do not provide ponchos however Big Bus does. The tour guides are the worst! They talk too much. Lots of talk about useless info and not enough about important/interesting info.

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