Derek Truong Review of Lola Madrid
Came here based on the glowing reviews. Was disapp...
Came here based on the glowing reviews. Was disappointed. Server gave us a bread basket then 10 seconds later, took the bread basket away and gave it to someone else who came in AFTER us with no explanation. Every other table had a bread basket except us.
We were given the wrong dishes and only realised because I asked about them but we had already started eating it. We eventually got the dishes we ordered. The veal truffle meatball was the best thing there 9/10. The mircella wontons and egg omelette with jamon and artichoke were like a 3/10. Flavour combinations which offended my taste buds.
I understand mistakes can be made but the low review is because no compensation was offered (of course I paid for the food I didn't order because at the end of the day, I ate it).
These issues can EASILY have been avoided by STATING the name of the dish when you serve it to customers.
Comments: