Patricia Carmody

Review of Cherry Creek Athletic Club

Received a gift certificate from my sister for Chr...

Received a gift certificate from my sister for Christmas to Sanctuary Day Spa and Wellness at Cherry Creek Athletic Club for $50 that they are refusing to honor because THEY CANNOT FIND THEIR PAPERWORK! I have the certificate with the card they sent that says "Merry Christmas". They admit the certificate series is within the legal time frame, 60 months; also admit that there is no record of me using it, but because THEIR record keeping is a mess, they are refusing to honor it. This place has always been very disorganized but this is a new low.
They are now under new management Life Time Athletic - Centennial Tennis and hoping they will do the right thing.