Horrible company with a monopoly in our area. No r...

Horrible company with a monopoly in our area. No regard for customer service. Rates continue to increase with no improvements to water quality or customer service. There are regular boil water notices that are not advertised. This billion dollar company doesn t even have an app setup for customers to monitor their services or pay bills. I absolutely hate ecua and i hope that eventually they get their act together. Maybe they ll realize that the customer should come first instead of filling the fat cats pockets.