Absolute scam. Hide away their fees keep changing...

Absolute scam. Hide away their fees keep changing their mind when your query their fees with them.

If you want to make a complaint you need a magic combination of words to ensure the complaint is passed to anyone in charge. Btw the magic words are 'i wish to make an offical complaint' if you just say complaint or I wish to make a complaint this goes ignored

Once you give the magic combination of words to make a complaint then they do their best to pretend that the complaint didn't happen. And change timelines of events to suit them

Even after all that their compliance team is rude and patronising

In short a company that sticks their fingers in their ears and scream lalallalla. Would you really trust them with 50p let alone a weekly contribution. You are better off taking money and burning it in your garden at least you have the ashes to fertilize your garden with

Anyone who writes any positive reviews for this company has obviously got the wrong company. Or In one or two cases are staff members