I recently engaged with a tech consulting firm to ...

I recently engaged with a tech consulting firm to assist with some IT challenges, and I found the experience with the company very average. While the team was professional and courteous, I felt that the level of expertise and guidance provided was not quite up to par with my expectations. The communication was decent, but I would have appreciated more proactive updates and a clearer roadmap for the project. On a positive note, their website is user-friendly and contains some helpful resources. However, I believe there is still room for improvement in terms of service delivery and overall value for the investment.