I recently used this company to ship some items, a...

I recently used this company to ship some items, and while the service was decent, there were some areas that could use improvement. The website was easy to navigate, and the booking process was straightforward. However, the communication regarding the status of my shipment could have been better. I found myself having to reach out to them for updates rather than receiving proactive notifications. Additionally, the delivery took a little longer than expected, causing some inconvenience. On the positive side, the pricing was competitive, and the customer service representative I spoke with was helpful and friendly. Overall, it was an average experience, and I hope the company can work on enhancing their communication and delivery timelines. 🚚📦