I recently purchased a lamp from this company and ...

I recently purchased a lamp from this company and I have mixed feelings about the experience. On one hand, the lamp arrived promptly and was of good quality. However, the customer service could use some improvement. I had a few questions about installation and it was a bit challenging to get a clear answer from their support team. It would be helpful if they provided more detailed instructions or video tutorials for their products. Overall, the product itself is satisfactory, but the customer support could be more helpful and informative. I hope they take these feedbacks into consideration and improve their customer service.