Duotool direct ltd is an average company. I have u...

Duotool direct ltd is an average company. I have used their services for a few months now and have had a mixed experience. While their products are of decent quality, their customer service leaves much to be desired. There have been instances where my queries were not answered promptly and I had to follow up multiple times before getting a satisfactory response. Overall, I would say they are an average company that could benefit from improving their customer support.