I had a mixed experience with The John Ellis CO. O...

I had a mixed experience with The John Ellis CO. On one hand, their customer service was excellent. The representatives were always polite and helpful. However, I was disappointed with the quality of their products. The items I purchased were not as durable as I expected, and they started showing signs of wear and tear within a few weeks. Overall, I would rate their service as great, but their products need improvement.