Janice Chan

Review of Shangri-La Singapore Hotel

I was first being accommodated at Room 808 for 11 ...

I was first being accommodated at Room 808 for 11 days, then transferred to Room 1435 by one of your coordinators, Zoe, because there was a leak in the shower for all those 11 days. She was prompt to react and took immediate action which I greatly appreciated. Both rooms were amazing with awesome views. The team at Shangri-la were very nice to make sure that our stay was as pleasant as possible with all the daily SHN activities and Hosan entertained us with all his quizes.

Meals were promptly delivered on time, towels and linens were at our front door coffee table on the specific days as promised. The only thing that I did not quite fancy were the meals. Breakfast were delightful but not the lunches and dinners. Nothing wrong with them, just that they were just not to my appetite. And even if they were to my liking, I find that the portions were kind of small especially if I was a man. Other than the meals, everything was just perfect. The room was spacious, everything inside was so pleasant.

I have enjoyed every minute of my 14 days SHN thoroughly at Shangrila and I would like to express my gratitude and appreciation for that memorable time.

Your team did a great job! Congratulations! I will surely recommend this hotel to all my friends visiting Singapore.