Review of Extreme Dimensions, Inc

3 years ago

UPDATED REVIEW:

UPDATED REVIEW:

I initially had a HORRIBLE experience... BUT it doesn t seem to be Extreme Dimensions fault. I purchased a Duraflex R-line Front Bumper for my Passat and it came damaged. Unfortunately CarID (also know by Onyx on the BBB) uses the cheapest, laziest shipping freight YRC and the bumper arrived on a rainy where the driver literally left it outside, I don t know who signed for it at this point and bolted. As expected with my luck, there was irreparable damage with the bumper. I contacted CarID and they said they contacted the manufacturer. They then basically told me to pound sand.

NOW THE IMPORTANT PART... fast forward a bit and I left a review reflecting my recent experience. The owner from Extreme Dimensions reached out as you see below and got me in touch with a friendly customer service agent named Mac. She was a breeze to work with and she did me right. I got a full refund and a sincere apology. GIVE EXTREME DIMENSIONS A SHOT TO FIX IT if you have a problem. They may not have even been notified from my experience. And their products look great.

Original Review: Bought one online and it came missing pieces. The scoundrels took the chicken way out and because I wasn t around to sign for it when it was delivered to the shop, by a freight driver who dropped it off and bolted because of rain, they denied to replace an apparent piss-poor quality bumper that came missing pieces. Working in automotive, it will be my pleasure the destroy there name any opportunity I get here in Houston and with all whom I come in contact with. I may only be one person, insignificant to Extreme Dimensions, but word of mouth is powerful.