Peter van Bergen

Review of Hotel Royal Embassy, Brussels

i had a horrifying experience with this hotel. the...

i had a horrifying experience with this hotel. the reservation - room + parkingplace - was made on time. when i arrived at 10 o'clock in the evening, they first sent me - with 60 kilograms of luggage - to a room where other guests were staying. these people looked at me as if i was trying to break into their room. it happened exactly the same with another guest. then the reception told us that there were no rooms free anymore. they sent us walking - with all the luggage - to another hotel. the reception said: 2 minutes. it was 15 min. there the room was in another building , on the 4th floor, no elevator. besides that a very poor room. you can't trust this hotel Best Western Hotel Royal Centre Brussels.