Yau Sherlyn

Review of Shangri-La Singapore Hotel

I must say Shangri-La hotel provide an excellence ...

I must say Shangri-La hotel provide an excellence service and facilities amongst all. Staff are equipped with professional ethics and well-trained especially during this covid situation.

During our recent visit, hotel has given a fluffy soft toy as welcome gift to kids stay along but maybe due to running out of stock I suppose, only 1 of my kids has the toy. This was feedback in my post stay survey. Out of surprise the hotel has follow up with my feedback and arrange staff to send down personally to my house another same soft toy which really brighten our days!

Will definitely return to stay at Shangri-La hotel that makes us feel like home :)