Jeanette Crowley Schwecke

Review of EMBASSY SUITES DENVER INTERNAT...

I would gladly give this hotel less than 1 star. W...

I would gladly give this hotel less than 1 star. We called to be certain the shuttle knew to collect us from the airport and which doors. The staff said it would be 15-30 minutes. We waited 35 minutes and called again. The staff informed us the shuttle was back at the hotel and it would be another 15 minute wait. After 20 minutes the shuttle pulled up and could fit only one person. We are in a cab on our way to the hotel and are extremely displeased.
Update: Expressed our unhappiness at the hotel front desk and they said they will refund us the cost of the cab ride. Thanks for working to make it a little bit better. Rating updated to 3 stars.