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Dave Senter

3 years ago

I had a scheduled maintenance check on my furnace ...

I had a scheduled maintenance check on my furnace through Crawford and they did an efficient job of checking all components thoroughly. During this preventative maintenance check, they isolated one component that was still functional but beginning to fail. They advised me of its condition and eventual consequences once the component failed and gave me the choice of replacing it now or delaying the replacement. Since the potential impact was to a larger, more expensive downstream component, I elected to do the replacement immediately. They promptly pulled a new unit from the truck and installed it in a matter of minutes and I was back in business. Both techs were friendly, knowledgeable, and helpful with their explanations of all procedures. I'd heartily recommend them to anyone, and recommend Crawford Services in general.

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