Katherine Higgs

Review of Bloomsbury Fitness Consultants...

Awful. Signed up for a month membership to use cla...

Awful. Signed up for a month membership to use classes. On the first day went to a class - which was in a dark squash court and the teacher didn't turn up. Went downstairs to reception and asked what happened and I was told to go back and wait (not even an apology). I waited for another 15 minutes and no one showed up. I was then told that the teacher 'probably looked at the booking system a couple of days ago and so didn't show up'. Awful. They then agreed to refund my membership, but said they could not instantly process it, so to leave my email address and they would refund me on the following Monday. I have still heard nothing and this was a month ago. I have trie d calling and sending emails but no response. Do not waste your money!