L

Larry Samuel

3 years ago

See those nice pictures of the unit you are about ...

See those nice pictures of the unit you are about to rent? See the nice big TV in the main living area, nice furniture and the clean common areas? Don't count on seeing it when you get there. But you can count on Meyer wanting all of their money anyway.

We signed up to rent a condo after checking out the pictures. The pictures showed a large entertainment center, a large TV, another smaller (portable) TV in the bedroom, and beautiful common areas. When we opened the door to the condo, we immediately noticed: there was no entertainment center, no large television, no TV in the bedroom (the small portable TV had been moved to the room where the pictures showed an entertainment center). The nice 4-seater glass-top dining room table was replaced with a funky wood table stuck in the corner that would seat only two people...and that's only some of the problems.

Meyer's reaction: that's not their problem because unit owners can change whatever they want. Meyer then pointed out the language in their agreement that states "RATES, FURNISHINGS, DESCRIPTIONS (including bed sizes), AMENITIES (INCLUDING POOLS, HOT TUBS, ETC., AND AVAILABILITY ARE SUBJECT TO CHANGE WITHOUT NOTICE. No refunds will be issued for changes made by individual property owners or [sic] unavailable amenities."

Meyer refused to refund our money. So we disputed the charge with VISA. VISA's response: the language in the agreement means that we owe VISA the full amount. VISA even told us that even if there were no TV's, no bed, no couch, no chairs, and was completely empty, we would still owe them!

So think twice before signing their rental agreement. Actually, you may want to think twice before renting anything from Meyer Vacation Rentals.

We understand that unit owners are allowed to change things around - but we don't believe that "we agree the unit owners can change things" means that unit owners are allowed to remove things like televisions and not replace them.

Oh - we nearly forgot. The refrigerator had no ice...and no ice-maker. Meyer did offer to bring us some ice trays.

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