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Blake Ray

4 years ago

I called to place a to-go order for my office and ...

I called to place a to-go order for my office and was put on hold 4 different times because I kept getting disconnected (totaling 17 minutes). When calling back the 5th time I was able to get to speak with someone before they put me on hold. I asked to speak with the manager and was told that I was. I explained my frustration and was told that there was a line of people that they had to get orders for and there was nothing she could do. Then she offered to put me back on hold. All customers should matter. Terrible customer service.

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