My visit visa was refused and I was assigned an in...

My visit visa was refused and I was assigned an intern from this firm who made many mistakes on the 4 page cover letter. I had to ask many times for these silly mistakes to be corrected before finally submitting the visa application to the home office. The visa was refused and I asked the company what is the estimated costs, and chance of success in launching a judicial review since I see it pointless to submit another application. The person said she has forwarded my email to the senior solicitor who never answered. I would have appreciated a short sentence of 'we cannot take your case further' if they were not interested in assisting me further.
I took my case elsewhere and got the visa.

On the plus side, they answer very fast with emails.