Mark Awan

Review of The Butchart Gardens

They made our bus driver turn his engine off with ...

They made our bus driver turn his engine off with 50 of us on in 28 degree weather. It heated up very quickly inside. When the driver asked to turn the engine on for the air conditioning to work they said no. Even though the bus is a certified clean idle bus. If you left a dog in the car in the hot sun you would be arrested. I guess paying customers don't matter. Thankfully, our excellent bus driver kept our bus running for us while the tour guide went in to get the tickets. The two hours that we were there, we counted 35 buses coming in with at least 50 passengers each. Seems a lot of business comes from these buses. I felt bad for our driver who had to argue and justify running our bus for our safety and comfort with one of your teenage or young adult employees. Our driver has been coming to butchart gardens for 18 plus years. Longer, I'm sure, than the employee who was quite rude with our outstanding driver. Never again will I ever visit butchart gardens and I will let everyone know about this incident