Had a project manager at my house 10 days ago for ...

Had a project manager at my house 10 days ago for a quote on a dimmer switch, 2 can lights in a ceiling, and a new plug in an area where my contractor forgot to install one. Still have yet to hear back and has not returned my call. I am certainly not going to keep bothering him, evidently they do not need the business? Or maybe the job was too small? Either way he should not have told me he would get back to me in a day or two with the quote and then just disappear. He did tell me they were busy and the actual install might be a few weeks down the line, and that was fine with me. But 10 days for a quote and no call back or follow up is just poor service.