Jeremy B

Review of Sheraton Vistana Villages

Room was nice, hair in jacuzzi tub, TV menu locked...

Room was nice, hair in jacuzzi tub, TV menu locked with brightness set very low making them hard to see. Was given "free" upgrade to 2 bedroom only to find a second deposit charged to my card and when questioned was told the upgrade had only been placed in system for the first night for free.....had I not realized until checkout it would have been my word against there's after I had already stayed meaning nearly $300 In extra charges