I was called by a realtor Jeremy Stansbury after h...

I was called by a realtor Jeremy Stansbury after he received a request for more info on a condo from me on Zillow. He was pleasant before I informed him I did not intent on utilizing a realtor for my next purchase. He asked if I had one, I said I have one but I do not plan on using one. He proceeded to say if I was unhappy with mine I should try another. I told him I was very happy with her but planned on not using one as a bargaining tool to negotiate my next deal.

After this his whole attitude changed, he became rude and completely unprofessional. He proceeded to tell me that it was a bad idea, I would be taken advantage of, and I was wrong that the commissions to go to the buyers agent would automatically go to the sellers and so I could not use it to bargain. He ended the conversation by saying so good luck with that and hung up in my face.

I called him back to provide him with feedback an how I believed the way he ended the conversation was unnecessary and unprofessional. He continued with his rude and unprofessional demeanor and told me he had a lot more people he needed to call and hung up on my face again.

That s just not how you do customer service and not how you deal with potential customers as anyone can be a customer even if they don t currently need your services.

I gave the company 2 stars only because when I called the office to explain how I was treated the receptionist Christina was very polite, understanding and apologized for his Unprofessionalism.

I myself am in the customer service business, and as a new investor this definitely reflects badly on the company. I do hope some sort of reprimand does happen so the agent knows this type of behavior is not acceptable and will prevent future customers from being treated the same. I would appreciate a response to know this was taken seriously.