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Lisa Devitto

4 years ago

Westminster Oaks in Tallahassee was a disappointme...

Westminster Oaks in Tallahassee was a disappointment in many ways for my parent in assisted living. While many staff members were great, quite a number were curt to the point of rude, and unprofessional. Who are they hiring? Residents in some cases were treated as if they were "in the way," not valued in the least, or like school children and told to stand in lines with their walkers, etc. We were told conflicting information about services that were available. I was appalled. The dining areas were more like school cafeterias, not always even clean (stickiness abounded) and the food was the same. My parent was not that happy, and nor was I -- not sure my spouse and I could consider a Westminster Community. Not like home, and not always very nice. The "bistro" is like a 7-11 and mainly a staff snack bar. Nothing elegant about this place.

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