I call the office to ask questions and they all en...

I call the office to ask questions and they all end with uh huh or when im in the building and I ask a question, on the medical side, there's always an eye roll or a sigh of annoyance.
When will they start enforcing giving great customer service?

*The dental side, they're always in a great mood and welcoming with a smile and saying have wonderful rest of your day! After I speak with them over the phone or in person and always willing assitany in any other way.