Steven Saracino

Review of Classic Chrysler Dodge Jeep of...

Horrible all the way around. Started when we lease...

Horrible all the way around. Started when we leased our Jeep on a Saturday. Paperwork was done , signed & drove vehicle home. Come Monday the finance director apparently didn't have everything lined out with the bank so he proceeded to run my wife's credit and extra 10 times killing it, fast forward to service on a recall that pays .5 to perform, scheduled a waiter appointment and when you show up they seem put out and tell you there is 12 people ahead of you even though you schedule a waiter appointment, rescheduled and the same thing happened again not to mention we were told we would receive loaner Vehicles when we were in for service but I guess that wasn't correct either. Asked to speak to the service manager, he wasnt there, went to the sales dept and asked to speak to the manager, was told he would be right with me he was busy. Stood there 15 minutes watching him in his office by himself on his computer. So I left. Once you buy a vehicle they could care less, better yet they seem bothered. Last time I lease, buy, service or recommend this place.