Laura TB

Review of London Elizabeth Hotel

iPAD STOLEN in the room.

iPAD STOLEN in the room.

The last December stayed at this hotel over Christmas. One afternoon we were in our rooms not, someone entered the room key (which you are forced to leave at the front desk every time you leave the hotel) and someone stole our iPad that we had in a drawer and we searched our suitcases.

Following a complaint to the police and several complaints from us to the hotel, they told us that they do not take care of the robbery.

We believe they should be responsible for the theft and someone entered the room when they had our keys.

They excuse that he had to be saved in the (rather small) safe but still they came with the key, at no time forced the door.

Disappointing!
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The iPad is stolen from our room.

Last December, a family settled in this hotel to spend Christmas. During an afternoon when we were not in our rooms, they entered with the room key (which they force you to leave at reception every time you leave the hotel) and they stole the iPad that we had kept in a drawer and they searched us the suitcases.

After reporting to the police and several complaints from us to the hotel, we have been informed that they are not responsible for the theft.

We believe that they should be responsible for the theft since they entered our room when they had our keys.

They excuse themselves that we should have kept it in the safe (quite small, by the way) but they still entered with the key, at no time did they force the door.

Disappointing!