Leila Easters

Review of Iselitas

I was super excited to get a case of my favorite p...

I was super excited to get a case of my favorite pork curls, but after placing an order October 4th, I didn't receive any information on my order or the items I ordered. I emailed the company October 16th and never received a reply. I then tried calling them on October 25th and there was no answer and the company voicemail was full. At that point, I decided to open a dispute with Paypal since I had paid through their site. The owner still didn't respond after being contacted by Paypal and I escalated to a claim October 31st and so far, still radio silence from the owner. I don't understand why communication or mailing products ordered is so difficult when this is the crux of your business, but beware if you are looking to order anything from this company.