Travis Ritter Review of Phillips Crab House
Location: Close walk from boardwalk and beach.
Location: Close walk from boardwalk and beach.
Restaurant/Facility: This place operates like a well oiled machine. Beware: everyone tries to get in for the happy hour (1st hour of business) which creates massive lines out of the door before they open, crowding in the line to get your food, and traffic jams getting through to your table. There is a flight of stairs after you get through the initial door to get to the host stand that wraps around. People with wheelchairs and strollers take the elevator and bypass the long lines (a faux pas nolo contendere).
Food/Drink: The food is excellent. Great variety spread of seafood. There is a line at the pasta station (select your protein/sauce/pasta) that is a magnet for wasted time, and people line up for the crab legs. The drinks are fair priced and stiff. We got two tasty pina coladas and then two more : )
Staff: God bless these people. They start their shift each day getting absolutely crushed by unending crowds. People are hungry, grumpy and pushy. The staff keeps their smile maintained and I applaud all battle efforts on the buffet front and their good-sailored spirits.
Overall: We went back both nights, opting out from other restaurants due to how much we loved this buffet. The only reason it lacks five stars is that it is rather frustrating trying to settle in with massive crowds bum-rushing the restaurant. We learned after the first night to take the hit and come in when it slowed down. Expect to wait a while to be seated and get fed if you go for the happy hour special.
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