Babatunde Olarewaju

Review of Central Hotel Kano

My experience was very unpalatable especially with...

My experience was very unpalatable especially with the manager. The room given to me 334 had issue with AC and the room is not well ventilated. I stayed for about 4 hours for the AC to be fixed. The AC was malfunctioning throughout the night. In the morning I made a complaint waiting for the manager. He saw me standing and the receptionist signalled to him yet he refused to hear me and was asked to wait. I waited at the reception until I became annoyed and check out early (I was to stay 3 days). In between, I requested for discount for the remaining 2 days as a result of my experience, which was turned down (the receptionist couldn't because it wasn't within his power.

The attitude was very poor and no justifiable reason for that especially when a customer is not satisfied with the service.