Facilities were very small, unclean, overcrowded a...

Facilities were very small, unclean, overcrowded and very loud (staff walking round with ear muffs on). Overall a very stressful environment - we ended up cancelling our booking and taking our pup on holiday with us. The website and old reviews are misleading. Would recommend talking to your vet about other options. Since doing this, we've found a kennel/lodge on the outskirts of Chch with facilities and staff perfectly suited to our pup.